What action should a consumer take if they receive an Eligibility Determination Notice stating their ineligibility?

When a consumer receives an Eligibility Determination Notice indicating their ineligibility for benefits or services, the appropriate response is to file an appeal. This process allows the consumer to formally challenge the decision made by the agency. The appeal provides an opportunity for the individual to present any errors or misunderstandings regarding their situation, along with any additional evidence that may support their case for eligibility.

Filing an appeal is an essential step because it initiates a review process, which can lead to the reconsideration of the initial decision. This pathway ensures that consumers have the right to contest unfavorable determinations and advocate for their access to benefits.

The other options are not constructive responses to an Eligibility Determination Notice. Filing a lawsuit may be premature without exhausting administrative remedies, ignoring the notice can result in loss of rights, and accepting the decision may prevent the consumer from receiving the assistance they need. Engaging in the appeal process is designed to uphold consumer rights and ensure fair access to benefits.