Which of the following is not a responsibility of an agent?

Scheduling appointments with clients for consultation is not typically regarded as a direct responsibility of an agent when it comes to their primary functions. Agents are primarily focused on facilitating the enrollment and understanding of health plans for consumers. This includes coordinating with Navigators and Community Assistance Counselors (CACs) to ensure that consumers receive the help they need to enroll in health insurance plans and providing clear explanations of various health plans.

While it is beneficial for agents to be organized and potentially assist with setting up meetings, the core responsibilities center more on enrollment processes and educational support regarding available options. Collecting payments on behalf of insurers is generally considered a more transactional role, which is often not the primary focus of an agent who is tasked with guiding consumers through the complexities of health plan options rather than handling payment processes directly.